This Privacy Policy explains how Chiwu TECH ("we," "our," or "us") collects, uses, and protects your information when you use the Swing Jam mobile applications, websites, and related services (collectively, the "Services").
By using Swing Jam, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Information You Provide
- Account Information: Name, email address, phone number, profile photo, gender, dance role (leader/follower/switch), and selected city/country.
- Event Information: When you create or join an event, we collect details such as event name, location, description, and media you upload.
- Payment Information: If you purchase subscriptions or courses, we collect billing details processed by third-party payment providers.
- Communications: Messages, proposals, updates, or feedback you send through the platform.
b) Information We Collect Automatically
- Device Information: Device type, operating system, app version, language settings.
- Usage Information: Actions you take within the app (e.g., events viewed, check-ins, favorites).
- Location Information: Your city, country, and region (as chosen during registration or inferred from event participation). We do not collect precise GPS location unless you explicitly allow it.
- Cookies and Analytics: On the web version, we may use cookies or analytics tools to understand usage and improve the service.
2. How We Use Your Information
We use your information to:
- Provide and operate the Swing Jam platform.
- Allow users and organizers to publish, browse, and participate in events.
- Manage your Swing Passport and Jam Points records.
- Process payments, subscriptions, and commissions.
- Send you notifications, updates, and reminders related to events and activities.
- Improve user experience, troubleshoot issues, and protect against fraud or abuse.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information only in the following cases:
- With Other Users: Certain profile information (e.g., name, city, participation in events) is visible to other users depending on your visibility settings.
- With Organizers: If you join or purchase an event, organizers may see your name, contact info, and participation status.
- With Service Providers: We work with trusted third parties (e.g., payment processors, hosting providers, analytics services) to provide our Services.
- For Legal Reasons: We may disclose information if required by law, regulation, or legal process.
4. Data Retention
- We retain your account information as long as your account is active.
- Event and participation records may be kept for historical and cultural purposes, unless you request deletion.
- Payment and transaction records are retained as required by financial regulations.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your account and data ("Right to be Forgotten").
- Opt out of marketing communications.
- Restrict or object to certain processing activities.
You can exercise these rights by contacting us at swingjam@yeah.net.
6. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service can be guaranteed to be 100% secure.
7. Children's Privacy
Swing Jam is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.
8. International Users
Your information may be processed in different countries, including those outside your residence. By using Swing Jam, you consent to such data transfers, subject to applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the app, email, or website.
10. Contact Us